Three golden rules…

If one consistent request stands out in my line of work, it is this: business leaders seeking help powering up a staid or underperforming message.

The high bar is now set

The inside story of higher standards in financial planning is a tale of commitment, pressure and a media interview that tipped the balance…

No silver bullet for life insurers

If the life insurance industry were looking to resolve the trust deficit and turn around its failing reputation, there is no silver bullet. It takes hard work. And it begins with being a worthy adversary in the discussion.